Frequently asked questions

Timed entry to the Camera degli Sposi in the Castello di San Giorgio, plus the wider palace circuit — the Corte Vecchia apartments, the courtyards and the Museo Archeologico Nazionale within the complex. We book it for your chosen date and entry window and email it to you.

The Camera degli Sposi is a fragile 15th-century fresco, so access is capacity-controlled: a maximum of about 1,500 visitors a day, admitted in small groups of around 25 for roughly five minutes each. Because of that, entry to the palace is by timed slot, and your ticket is booked for the window you choose.

The visit inside the painted chamber itself lasts about five minutes, in a small group, to limit humidity and protect the fresco. The rest of the palace and the Museo Archeologico have no time limit — most people spend two to three hours across the whole complex.

No. The Palazzo Ducale is closed every Monday, and also on 1 January and 25 December. It opens Tuesday to Sunday from about 08:15, with last admission around 18:20. Pick any open day and we will secure your slot.

Yes, a booked place, though entry itself is free. Under-18s of any nationality get in free but still need a timed slot alongside a paying adult. Add them as Under 18 when you book; the small fee covers booking their place. Bring proof of age to the entrance.

The reduced ticket is for citizens of an EU country aged 18 to 25. You need to carry valid photo ID showing both your age and your nationality, as it is checked at the entrance. Everyone aged 26 and over pays the adult rate.

After you book, our team arranges your dated, timed entry and emails the ticket to you ahead of your visit. You show it at the entrance on your chosen day. If we ever cannot secure your slot, we contact you and refund you in full.

It is Andrea Mantegna's frescoed room, painted between 1465 and 1474 for Ludovico III Gonzaga. Its ceiling holds the first truly convincing illusionistic oculus in Western art — figures and a peacock look down through a painted opening at the sky — and its walls show the Gonzaga court in astonishingly lifelike group portraits.

Photography without flash is generally allowed across most of the palace. Flash, tripods and selfie sticks are not permitted, and the rules are stricter inside the Camera degli Sposi, where custodians manage each group. Please follow their instructions.

Yes. Two to three hours comfortably covers the Camera degli Sposi, the Corte Vecchia apartments and the Museo Archeologico. Art lovers happily stay longer; if your time is tight, we can suggest a focused route so you still see the highlights.